What is the return on investment (ROI) of User Experience?

As a consultant Im always working with the best intentions of my client and their users. Working to achieve their goals and make the product a success. In business it is imperative that everything you do has a positive return, from advertising, internal processes, etc...

Addressing RSI through Inclusive Design

RSI is a major risk for information workers and their employers. As usability practitioners we have the opportunity to shape a strong and positive connection for users with the tools we design. As you will see in this case study if not implemented correctly we have...

Want the experience, make it happen

Yesterday I came across an article on Twitter by Patrick Neeman @usabilitycounts the post was Four Ways to Increase Your Influence (And How Much You Earn) as an User Experience Designer and there was a lot in the post that resonated with me. So much so that I thought...

Make it personal

Getting into the minds of your users can be the difference between a good product and a great product that delivers everything the user could want. As user experience designers it is our role to ensure that the product we design gives just that a great user...
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