What is the return on investment (ROI) of User Experience?

As a consultant Im always working with the best intentions of my client and their users. Working to achieve their goals and make the product a success. In business it is imperative that everything you do has a positive return, from advertising, internal processes, etc...

Addressing RSI through Inclusive Design

RSI is a major risk for information workers and their employers. As usability practitioners we have the opportunity to shape a strong and positive connection for users with the tools we design. As you will see in this case study if not implemented correctly we have...
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