RSI is a major risk for information workers and their employers. As usability practitioners we have the opportunity to shape a strong and positive connection for users with the tools we design. As you will see in this case study if not implemented correctly we have the ability to affect people’s lives forever and sometimes not in a positive way.
Addressing RSI through Inclusive Design is a case study of a project that affected people’s lives and how approaching the re-design in an inclusive manner made steps towards alleviating people’s conditions and reducing new cases occurring.
For me the project is a standout from my career to date, it was a positive experience to have such a complex problem to work through, which had real meaning to the end users. To them the work I did had the real to make their working life a little more comfortable.